Privacy Policy

Welcome to OakShop. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and purchase digital antivirus and computer security software. We are committed to maintaining transparency, user trust, and compliance with all applicable laws and regulations in the United States.

Information We Collect

Personal Information

When you place an order or contact us, we may collect the following personal details:

  • Full name

  • Email address

  • Billing address

  • Phone number

  • Payment details (processed securely via Stripe)

We do not collect or store sensitive financial data such as full credit card numbers. All payment transactions are securely handled by third-party payment processors.

Device and Usage Data

We may automatically collect non-personal data to improve user experience and website performance, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent

This data is used strictly for analytics and service improvement.

How We Use Your Information

Order Fulfillment

We use your personal information to:

  • Process your purchase
  • Deliver product keys via email
  • Provide customer support

Communication

We may contact you regarding:

  • Order confirmation and delivery
  • Product updates or changes
  • Responses to inquiries or support requests

We do not send unsolicited marketing emails. You may opt out of any non-essential communication.

Data Protection and Security

Secure Transactions

All transactions are encrypted and processed through Stripe, a trusted payment gateway. We do not store payment credentials on our servers.

Data Storage

Personal data is stored securely and only retained for as long as necessary to fulfill the purpose for which it was collected. We implement safeguards to prevent unauthorized access, disclosure, or misuse.

Third-Party Brands and Resources

OakShop uses third-party brand names, logos, trademarks, and product visuals strictly for identification and informational purposes. These assets remain the property of their respective owners. We do not claim ownership or rights over any third-party content.

For product-specific support, warranty claims, or technical issues, customers should contact the respective software providers directly.

Digital Delivery and Payment

Delivery Process

All products are delivered digitally. Upon successful payment, your product key will be sent directly to your registered email address.

Payment Method

We accept payments via Stripe. This ensures secure, fast, and reliable transactions. Prices are independently set and may vary from other platforms.

User Rights and Choices

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data (subject to legal and transactional obligations)

To exercise these rights, please contact us using the details provided below.

Compliance and Legal Standards

OakShop adheres to all applicable U.S. privacy laws and consumer protection regulations, including guidelines set forth by the Federal Trade Commission (FTC). We are committed to fair business practices, transparency, and responsible data handling.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our website after changes implies acceptance of the revised policy.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us:

Frequently Asked Questions (FAQs)

1. How is my data protected during payment?

Your payment is securely processed through Stripe. We do not store your payment details.

2. Will I receive a physical product?

No. All products are delivered digitally via email.

3. Can I request deletion of my personal data?

Yes. You may contact us to request data deletion, subject to legal and transactional requirements.

4. Do you share my information with antivirus brands?

No. We do not share your personal data with any software brand or manufacturer.

5. What should I do if I need technical support?

Please visit the website of the respective software provider for technical assistance.