Terms and Conditions

Welcome to OakShop, an independent digital store offering antivirus and computer security software through secure online transactions. These Terms and Conditions govern your access to our website, your purchase of digital products, and your use of any services provided by OakShop. By using our website or completing a purchase, you agree to abide by the terms outlined below.

1. Scope of Agreement

This agreement applies to all users of the OakShop website and all purchases made through our platform. It outlines the rights, responsibilities, and limitations associated with the use of our services and digital products.

2. Company Overview

OakShop is an independent e-commerce platform specializing in the sale of antivirus software and computer security tools. We operate under authorized reseller programs and are not directly affiliated with any software brand or manufacturer. All products are delivered digitally via email.

3. Digital Product Nature

3.1 Software License Delivery

  • All products sold are digital licenses for antivirus and security software.

  • No physical goods are shipped.

  • Product keys are delivered via email to the address provided at checkout.

3.2 Product Activation

  • Customers are responsible for activating the software using the instructions provided.

  • Activation and usage are subject to the End User License Agreement (EULA) of the respective software developer.

4. Pricing and Payment Terms

4.1 Independent Pricing Policy

  • Prices listed on OakShop are independently determined and may differ from those offered by software developers or other vendors.

  • Pricing may vary based on product version, license duration, or promotional offers.

4.2 Accepted Payment Methods

  • Payments are processed securely through Stripe Payment Gateway.

  • We do not store or access your payment details.

  • All transactions are subject to Stripe’s terms and conditions.

5. Order Fulfillment and Delivery

5.1 Digital Delivery Process

  • Upon successful payment, product keys are sent to the customer’s registered email address.

  • Delivery typically occurs within a few hours, but may take up to 24 hours in rare cases.

5.2 Email Accuracy

  • Customers must ensure that their email address is correct and accessible.

  • OakShop is not responsible for delays or non-delivery due to incorrect email information.

6. Refund and Cancellation Policy

6.1 Final Sale Policy

  • Due to the nature of digital products, all sales are final once the product key has been delivered.

  • Refunds are only considered under the following conditions:

    • The product key is invalid or non-functional.

    • The issue is reported within 48 hours of delivery.

    • The issue is verified by our support team.

6.2 Non-Refundable Circumstances

  • Refunds will not be issued for:

    • Incorrect product selection.

    • Incompatibility with your device or operating system.

    • Failure to use the product within the license period.

7. Product Support and Warranty

7.1 Technical Support

  • OakShop does not provide technical support for software installation or usage.

  • For assistance, customers should contact the respective software provider directly.

7.2 Warranty Claims

  • Warranty coverage, if applicable, is managed by the original software developer.

  • OakShop does not offer or modify warranty terms.

8. Intellectual Property Rights

  • All brand names, logos, trademarks, product names, designs, and colors displayed on our website are the property of their respective owners.

  • These elements are used solely for identification and informational purposes.

  • OakShop does not claim ownership or rights over any third-party intellectual property.

9. User Responsibilities

By using our website and purchasing products, you agree to:

  • Use the software in accordance with the license terms provided by the original developer.

  • Not engage in unauthorized resale, distribution, or duplication of the software.

  • Provide accurate information during checkout and communication.

  • Maintain the confidentiality of your product key and account details.

10. Limitation of Liability

OakShop shall not be held liable for:

  • Any direct, indirect, incidental, or consequential damages arising from the use or inability to use the software.

  • Software performance issues, compatibility errors, or update failures.

  • Delays in delivery due to technical issues or incorrect user information.

Our total liability is limited to the amount paid for the product.

11. Privacy and Data Protection

  • We respect your privacy and comply with all applicable U.S. data protection laws.

  • Personal information is used solely for order processing and customer communication.

  • We do not sell, share, or misuse your data.

  • For more details, please refer to our [Privacy Policy].

12. Compliance with U.S. Law

OakShop adheres to all relevant laws and regulations, including:

  • Federal Trade Commission (FTC) guidelines for fair business practices.

  • Digital Commerce Regulations for software sales and delivery.

  • Consumer Protection Laws governing transparency and product representation.

13. Modifications to Terms

  • OakShop reserves the right to update these Terms and Conditions at any time.

  • Changes will be posted on this page with the updated date.

  • Continued use of our website constitutes acceptance of the revised terms.

14. Contact Information

For questions or concerns regarding these Terms, please contact us:

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States. Any disputes arising from the use of our website or services shall be resolved under applicable federal and state laws.