Shopping Policy

This Shopping Policy outlines the terms and conditions that apply when purchasing antivirus and computer security software from OakShop. By using our website and completing a transaction, you agree to the practices described below. Our goal is to ensure a smooth, secure, and transparent shopping experience for every customer.

Business Overview

Independent Ecommerce Platform

OakShop is an independent online store that provides access to a wide range of antivirus and computer security software. We operate under authorized reseller programs and are not directly affiliated with any software brand or manufacturer. All products are delivered digitally, and pricing is independently determined.

Product Availability and Description

Accurate Product Listings

We strive to provide clear and accurate descriptions of all products listed on our website. Each product page includes essential details such as:

  • Software name and version
  • License type and duration
  • Delivery method
  • System requirements

While we make every effort to ensure accuracy, customers are encouraged to verify product compatibility and features by visiting the respective software provider’s website before purchase.

Pricing and Currency

Independent Pricing Structure

All prices displayed on OakShop are set independently and may vary from those listed on other platforms or by the original software developers. Prices are listed in U.S. dollars and are subject to change without prior notice.

We do not offer price matching or adjustments after a purchase is completed.

Order Process

Placing an Order

To complete a purchase, customers must:

  • Select the desired product
  • Provide accurate billing and contact information
  • Complete payment through our secure checkout system

Once payment is confirmed, the product key will be delivered via email.

Order Confirmation

After placing an order, customers will receive an email confirmation containing:

  • Order summary
  • Payment receipt
  • Delivery instructions

If you do not receive confirmation within a reasonable time, please contact our support team.

Delivery Policy

Digital Delivery Only

All products sold by OakShop are delivered digitally. No physical items are shipped. Product keys are sent directly to the email address provided during checkout.

Delivery is typically completed within a few minutes of successful payment. In rare cases, delivery may take up to 24 hours due to verification or processing delays.

Payment Terms

Secure Payment Gateway

We accept payments exclusively through Stripe, a trusted and secure payment processor. All transactions are encrypted to protect your financial information.

We do not store or access your credit card or banking details at any time.

Refund and Cancellation Policy

Non-Refundable Digital Products

Due to the nature of digital software licenses, all sales are final. Once a product key has been delivered, it cannot be returned, exchanged, or refunded.

Customers are advised to review product details and system requirements carefully before completing a purchase.

Customer Responsibilities

Accurate Information

Customers are responsible for providing accurate billing and contact information. OakShop is not liable for failed deliveries due to incorrect email addresses or incomplete order details.

Software Activation and Use

Customers are responsible for activating and using the software in accordance with the terms set by the original software provider. For technical support or troubleshooting, please contact the respective brand directly.

Use of Third-Party Trademarks

OakShop uses third-party brand names, logos, product names, and visual elements strictly for identification and informational purposes. These assets remain the property of their respective owners.

We do not claim any ownership or rights over third-party trademarks or content.

Compliance and Legal Standards

OakShop complies with all applicable laws and consumer protection regulations in the United States. We follow the guidelines established by the Federal Trade Commission (FTC) to ensure fair, honest, and transparent business practices.

Contact Information

For questions or assistance related to your order, please contact us: